All product sales are final. Please review your shipping information before submitting your order. It is the customers responsibility to ensure all shipping information is correct. Due to the sanitary nature of our products, all sales are final. No returns or exchanges. By placing an order and making payment you are agreeing to the terms that all sales made are final. We will make an exception if damage occurred during shipping. Please notify us within 7 days of any issues and we will do our best to work with you.